For every role you post, a wave of candidate email follows: did you get my application, what's the status, what's the process, when will I hear back. Most go unanswered because there's simply no time — and that silence is what shapes a candidate's view of your employer brand. A mailbot acknowledges applications and answers process questions warmly, from your real hiring FAQ, so candidates feel respected even when the answer is “not yet.” The individual case goes to a recruiter.
Every posting brings a wave of candidate email — and the silence that follows quietly damages your employer brand.
Give careers@ its own mailbot. It acknowledges applications and answers process questions warmly, from your hiring FAQ.
A specific offer question or a sensitive situation is escalated to a recruiter, with a draft ready — the human moments stay human.
Candidate-facing replies are employer brand, so tone and consistency matter. The mailbot keeps the voice, grounds the facts in your FAQ, and logs what each candidate was told.
Candidate-facing replies are your employer brand. A short prompt captures your tone, so even a “not yet” lands warmly and on-brand — not as a cold form-response.
Process, timeline, and FAQ questions are answered consistently and correctly, straight from your real hiring documents.
Offer specifics and sensitive cases reach a recruiter, with a suggested draft — the individual moments always get a person.
A record of what each candidate was told, when — useful for consistency and for compliance.
A separate mailbox and knowledge base per role or department, so each one answers from exactly the right process.
“Candidate communication is sensitive — a tone-deaf or wrong reply reflects on us.”
The mailbot replies in your voice and grounds every answer in your own hiring FAQ, so the universal acknowledgments stay warm and accurate. Anything individual — a specific offer question, a sensitive situation — is escalated to a recruiter with a draft. The mailbot handles the “we got your application” moments; your people handle the human ones.
Upload your hiring FAQ, watch it draft its first warm reply, and make sure every candidate hears back. No card required.