Are you open Monday. Do you have a table for six. Is parking free. Can you do gluten-free. Every one is easy; together they eat the day of whoever's nearest the inbox — usually the owner, between everything else. Miss one and the booking goes to whoever answered first. A mailbot replies the moment a message lands, in your house style, and routes the unusual request to a person.
Easy questions, asked constantly — and the slow reply loses the booking to the place that answered first.
Give bookings@ its own mailbot. It answers from your real hours, menu, policies, and directions, in your warmth, instantly.
A private event or a special accommodation is escalated to you with a draft — the human moments stay human.
Hospitality lives on tone and on accuracy. The mailbot keeps both: replies sound like the room, and the facts come straight from your own documents.
A short prompt captures your house style, so a guest's first impression by email feels exactly like your front desk — never a cold, robotic auto-reply.
Back-and-forth on dates and party size stays coherent — the reply uses the full conversation instead of starting from scratch.
Hours, menu, policies, and directions are answered correctly every time, straight from the documents you upload.
An event inquiry or a special request reaches a person, with a suggested draft already written.
A clean, publishable bookings@ to put on your site, your listings, and your booking pages.
“A wrong answer about availability or an allergy could really hurt us.”
Every factual answer comes from your own documents, never a guess. Anything the mailbot is unsure about is escalated with a draft instead of sent — and you can scope sensitive topics like allergies or medical questions tightly, so they always go to a person. Warmth on the easy questions; a human on the ones that matter.
Upload your hours and menu, watch the mailbot draft its first warm reply, and stop losing bookings to a slow inbox. No card required.